Refreshing Integrity

My wife and I have had what seems like bad experience after bad experience when it comes to picking out a bed for us. When we were first married, we had a water bed. That was OK for a while then it just wasn't providing the support we wanted. We then switched to a well-known brand of mattress and had nothing but problems. Because of various issues, we replaced it a couple of times with much hassle from the manufacturer and cost to us.

Last year we decided to invest in a mattress from Tempur-Pedic because we had heard great things about the company and their mattress. Besides, it had what seemed like a great warranty.

Less than one year into the life of the mattress and we began to notice that it was "dipping" where we regularly slept. I filed a claim with their warranty department online and within 1 day had a response back that my claim had been approved and they would replace our mattress.

Wow--I was not expecting that. No hassle. No arguments. Just standing behind what they claimed. Integrity...how refreshing.