Thursday, August 12, 2010

Airline Hero?

Many of you have probably seen the story about Steven Slater (pictured above), JetBlue's flight attendant who has become very well-known recently. It seems that Mr. Slater got into a confrontation with a passenger and got on the plane's PA system and gave a profanity-laced announcement before saying, "I've had it!" He then grabbed a beer from the galley, then activated the emergency slide and slid down onto the runway.

Slater has become an internet hero as many are marveling at how he has stood up to corporate America and basically said, "take this job and shove it." My guess is that many are holding him up because they wish they could do the same thing in their jobs.

The fact that so many are calling him a hero is appalling to me. Heroes are people to be emulated. His actions, in my mind, should NOT be emulated by anyone!

Granted, the passenger was probably rude and out of line and that is uncalled for. And I admit that I don't get this right all the time; however, Slater is an employee of the airline who pays him to do his job, which includes dealing with unruly passengers. The bottom line is that his actions were very irresponsible and could have even been deadly. According to prosecutors, activating the emergency slide could have killed unsuspecting ground personnel had they been nearby.

A friend of mine once asked me, "If someone spits on you, does that make you mad?"

I responded, "Of course."

He said, "No it doesn't. It makes you wet. It is your choice to be mad." He had me...he was right. We cannot control the actions of others, but we can control how we respond. Unfortunately, Steven Slater did not respond appropriately, but because of his new-found notoriety, many may believe he did.

A fool gives full vent to his anger, but a wise man keeps himself under control.
Proverbs 29:11

2 comments:

Red Letter Believers said...

Jim

I was thinking about this guy today. It's the ultimate, "take this job and shove it" attitude.

He went out with a bang..but with such disrespect for his fellow employees, his 'customers', and his coworkers.

If you don't like it, just give your two weeks notice. It's much easier.

David

Jim Lange said...

David, I couldn't agree more, totally disrespectful and rude...almost like going postal. The scary part is that others could have been seriously hurt. Oh well, it's good to learn from the mistakes of others (especially when I'm so used to learning from my own mistakes!).